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Allow permissions for the camera on iPhones

Some users might have their camera permissions permanently blocked on their iPhone. Here's how they can turn camera permissions back on!

Team Codafication avatar
Written by Team Codafication
Updated over 3 years ago

Have you ever started a VA with a customer, only to find they are being blocked by a message saying they need to allow camera permissions? The message looks like this:

If so, here's a quick guide for you so you can help the customer work around the issue.
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Step #1. Open Settings app on your iOS device → Tap on Safari.

Step #2. Now, turn on the switch next to Camera & Microphone Access.

At this point, the customer can return to the SMS and open the link again to try streaming once more.

For the full web site, click here.

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