Occasionally when a user attempts to log into Crunchwork or Virtual Assist via a mobile device - they may encounter an error message "Unable to configure verification page".

This usually happens when the Cross-Origin Verification Fallback isn't configured properly:

We recommend you disable "Prevent Cross-Site Tracking" & "Block all Cookies" within your browser settings.

Safari example:

You should now be able to refresh the page and proceed to log in.

Hot tip: You should be using the native browser to your operating system i.e. iOS - Safari & Android - Google Chrome.

Please note: The above instructions may differ slightly based on your device and operating system. If you are still experiencing issues please feel free to reach out to the support team at Codafication!