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This site cant ask for your permission: close any bubbles or overlays from other apps then try again.
This site cant ask for your permission: close any bubbles or overlays from other apps then try again.

Bubbles and Overlays

Team Codafication avatar
Written by Team Codafication
Updated over a year ago

Occasionally your invitee may encounter the following message when attempting to share their screen "This site cant ask for your permission: close any bubbles or overlays from other apps then try again"

According to Android, this is an extra security step to prevent unauthorized access from harmful sites you may have mistakenly visited.

The following is a workaround example for the most common android manufacturer - Samsung.

Press and long hold your google chrome icon and then click the app info icon from the expanded tray

From the app info menu, select - Permissions:

Select Camera and ensure you allow permission:

You can now head back to your Virtual Assist session, refresh the page and should now be able to share screens.

Please note: The above instructions may differ slightly based on your device and android operating version. If you are still experiencing issues please feel free to reach out to the support team at Codafication!

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