Crunchwork enables its users to communicate via email, SMS and Voice call with all required stakeholders across the project, internally and external.
Communications Tab:
The communications tab can be found within a Job across the top ribbon, this section records all incoming and outgoing communication on that job.
SMS from platform:
Under a Project and/or Job an SMS can be sent to team members who have been assigned a role. Under the Assigned Team Members column next to each assignee, the message icon can be selected to compose and send a text message:
An SMS can also be sent to external stakeholders of the project by selecting the person within the contacts body, clicking the phone icon and selecting Send SMS:
Please note: All SMS are non respond-able
Email from platform:
Users can compose and send an email by selecting Email via the drop-down menu of the create tab:
Recipients can reply to emails sent from Crunchwork, sent emails and subsequent replies are displayed in the communications tab/section.