The assessment jobs have pre-set statuses that match those from Opus. You can use these statuses to understand what's happening with the claim at a glance.
Any status that shows "Green" is a closed status!
To Be Submitted - This status is applied automatically when the site attendance time has passed.
Scheduled – the assessment is scheduled and dates are locked in.
Complete/ Awaiting Insurer – Your company is waiting on insurer from an outcome (variation approval, cash settlement confirmation, claim coverage, outcome of a claim referral)
Closed – when a duplicate claim is created but not required or when a rectification job has been completed with no costs to charge.
Cancelled – when the claim is cancelled in the portal by the insurer with no works costs incurred.
Cash Settled – when the insurer confirms in writing that the claim has been cash settled and canceler in the portal with no costs incurred.
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