When something unexpected happens and your vendor can't make it, you can most certainly cancel your purchase orders. Here's what you need to know:

  1. You can only cancel a purchase order when the status says 'Sent'.

  2. When choosing to cancel the purchase order, we will ask you if you're 100% sure.

  3. On cancellation, Crunchwork will automatically generate a duplicate of the same purchase order, with a new purchase order number. You can turn off the checkbox on the confirmation page if you don't want this to happen.

  4. On cancellation, Crunchwork will automatically send a cancellation note to the vendor.

  5. On cancellation, you can add a reason for cancellation which will be sent with the cancellation email to the vendor.

If you have more questions, feel free to send us a message at support@codafication.com

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