Sometimes things don't always work out as expected, but the great news is that often times there's an explanation and a simple solution.

Keep this page saved for quick and easy access - you might find it handy!

My projects haven't synced from Opus into Pulse yet.
It can take up to five minutes for new information to sync from Opus into Pulse, so please check back in again after five minutes.

I'm receiving an error when attempting to update a job.
When receiving errors, take care in reading the message as it will try to let you know what area needs attending. 

I can't log in to Pulse as it is showing a blank page with the loading circle on it.
If there is a large amount of projects or jobs to load in the app, there may be a slight delay in loading Pulse.

If the loading continues, it may be a caching issue. Please try the following:

  1. First, please ensure that you are using either Google Chrome or Firefox.

  2. Log out of the application.

  3. When the login screen shows, please hit "Ctrl" and "F5" on your keyboard at the same time to refresh the page. 

  4. Try logging back in again. 

If you need further assistance, please don't hesitate to reach out on

For the full web site, click here.

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